Telephone: 015 491 7321 | WhatsApp: 083 611 2907 | Email:

Frequently Asked Questions

YES, we offer lay-bye agreement or contract for up to 3 months to pay. To get yours, please contact us through our WhatsApp number 083 611 2907 or visit your nearest branch. Its quick and easy.

How to Open & duration
  • Get a quotation for the materials you need
  • 10% deposit on your total amount.
  • 3 months to pay.
  • You need an ID/driver’s license to open the account.

Yes, we do offer credit account to registered companies but not to individuals. A30day account facility is available for contractors and construction companies. Unfortunately, we do not offer home loans or account facility to our individual customers but rather a voucher account where one can deposit money for up to 12 months and come and buy when they are ready. For more details please email

Fairplay Hardware is committed to offer a fully-fledged service when it comes to boards cutting and edging. We have a highly dedicated and specialised team at each branch to cater for boards cutting, edging and hole creation to customer specification for a nominal fee.

We understand that when our customers buy building materials, they sometimes also need transport, as such Fairplay Hardware offers delivery services at a fee based on the load and distance. Whether its staging multiple-order deliveries for a large project or for your housing needs, Fairplay Hardware is committed to deliver to the doorstep.

Yes indeed, our customers can shop from the comfort of their home or office. Here are quick steps to follow:

i. Send us your material list through WhatsApp 0836112907or Facebook:;

ii. Upon receiving a quote, arrange payment through EFT or cash deposit at the bank using the order number as reference;

iii. Await delivery for your stock to the address of your choice or arrange for collection.

Yes, you can return a product if you are not happy with the choice you have made provide the goods have not been used or opened. Please not no returns are allowed on goods altered to customer specification such as cut to size boards, steel or goods purchased under special order. Refer to our full refund policy on